Thank you for considering purchasing products through our NGO. Please note that all sales are final, and we do not accept returns or offer refunds. We appreciate your understanding and support, as all proceeds from your purchase contribute directly to our charitable initiatives, helping us make a positive impact in the community. If you have any concerns about your purchase, feel free to contact us, and we’ll be happy to assist you to the best of our abilities. We make our personalized products with the details you provide in the Personalization Menu. Please double check that the information you supply for your item is accurate before submitting your order. Unless the error is from our end, we do not provide refunds or replacements. Please contact us at da**********************@gm***.com if you have any problems with your order.